Our Quality Commitment

At Thermo Fisher Scientific, our quality principles define expectations and guide decisions and actions to provide a secure supply chain for our customers. We understand the critical need to maintain GxP-compliant processes and required industry certifications.

We foster a culture of ownership: All our people understand that what we do truly matters, including our vital role in providing needed therapies for patients.

A Culture of Excellence Drives Compliance

The Patheon logistics team understands the vital importance of complying with pharmaceutical industry regulatory standards. As an extension of your organization, we are dedicated to achieving this goal.

Our Quality Management System is specifically designed to support Life Science industry regulations. Every aspect of our operations—from employee training to standard operating procedures (SOPs)—is overseen by our quality team. This focus on quality extends to our provider network, which is highly qualified and frequently audited to ensure compliance with strict standards for high-value/high-risk shipments.

Delivery of exceptional service and operational performance are our highest priorities. We are sharply focused on streamlining and improving processes using our corporate Practical Process Improvement (PPI) Business System. This is how we do business—from the daily tracking of “metrics that matter” to regular client business reviews that report performance against key performance indicators (KPIs). This culture of excellence exists at every level of our organization to support your business.

Life Science certifications include:

Transportation Certifications include:

Practical Process Improvements include:

Download our Specialty Courier Services logistics brochure.